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F&B Assistant Manager, 2012 - 2015 Private club precision. Coached hourly and supervisory staff through structured training, ensuring seamless service for discerning membership.

Restaurant General Manager, 2017 - 2018 Financial turnaround. Improved performance through variance analysis, menu strategy, and tighter purchasing controls.

Supervisor/Server, 2018 - 2020 High-volume casual experience. Led closing procedures, coached team members, delivered memorable nights, and where I still return every year to play in their bi-annual golf tournament.

Bartender, 2021 - 2025 Craft cocktail artistry and member relations at a bustling "neighborhood" country club. Trained new bartenders and upheld rigorous service and safety standards.

Owner/Operator, 2020 - 2023 An entrepreneurial interlude. Managed all business operations, built a reputation for reliability, and sharpened my eye for detail in a different context.

May 2026 – Present (Seasonal) • Direct dining room operations at a high-volume National Park motor inn, overseeing service staff and ensuring exceptional guest experiences in a remote seasonal setting. • Drove a ~$35,000 year-over-year increase in sales through strategic service execution, upselling techniques, and efficient table management. • Improved guest satisfaction scores by approximately 22% by implementing rigorous service standards, conducting real-time floor coaching, and promptly resolving guest concerns. • Successfully met all corporate sustainability goals for the season to date, reinforcing Xanterra's commitment to environmental stewardship in the park.